Payments

How to Top Up Balance

You can top up your balance on Statistik Penggunaan Page, by clicking on Topup Balance button on the Balance section
Choose or input nominal you would like to, then click on the Lanjutkan Pembayaran button
Select the desired payment method you would like to pay, in Identifai, we support payment method as follow
  • ATM/Bank Transfer (VA)
    • BCA
    • MANDIRI
    • BNI
    • PERMATA
    • BRI
    • Some ATM network: ATM Prima, ATM Bersama, Alto

How to Make Quota Purchasing

On prepaid account, your balance can also be used to make a quota purchasing. To learn how to make quota purchasing, you may follow this page

How to Make Invoice Payment

If you have switch your billing system to postpaid by following this, you will receive your invoice every 1st of the month. If your active balance is sufficient, it will automatically be paid by deducting your balance. If not, you need to pay your invoice by following the steps below
On Riwayat Pembelian section, select one of the Issued invoice
You will be given your transaction and payment details, then you can pay by selecting the Payment Method as follow
  • Payment Gateway (Bank Transfer)
  • Trial Balance
  • Regular Balance
  • If you pay through our Payment Gateway, please complete your payment no later than 5 hours after the issuance of the virtual account number, if it exceeds the specified time limit, your transaction will expire
  • Minimum payment through Payment Gateway is 10.000 IDR, if you have an invoice under 10.000 IDR, please pay using your trial/regular balance
  • Please pay your invoice before 14th days after invoice sent, if the invoice is unpaid more than date 14th that date your account will be suspended on the 15th day
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How to Top Up Balance
How to Make Quota Purchasing
How to Make Invoice Payment