SDK Error Message

Please map this error message from our SDK to your system.
Case
Error Message
Code
Live selfie*
It is likely detect certain live selfie
202
Spoof object*
It is likely detect certain spoof object
202
Poor image quality*
It is likely detect poor quality image
202
An object occluded the face*
The face is most likely occluded
202
No face is detected by the liveness*
No face detected
202
Low image quality image*
It is likely detect poor quality image
​
The selfie pose not frontal*
the face is most likely over tilted, please ensure your face is straight facing the camera
202
The face size under 200 x 200 px*
face size is too small, please ensure the image complies with the requirement
202
The liveneness score is on doubt (between 0.5 and 0.6)*
It is likely detect doubt selfie
202
Low image quality on live selfie*
It is likely detect certain live selfie. WARNING : The image quality is low! The possibility of false prediction increased
202
Low image quality on doubt area*
It is likely detect doubt selfie. WARNING : The image quality is low! The possibility of false prediction increased
202
Low image quality on spoof object*
It is likely detect certain spoof object. WARNING : The image quality is low! The possibility of false prediction increased
202
Face selfie is too small and blurry*
Face is too small or blurry
202
Account is suspended due to unpaid invoice billing
Your account is suspended
403
No availabel quota on prepaid account
Insufficient quota!
403
Timeout 
Connection TimeOut! Please check your internet connection.
400
No connection
Cannot connect to Internet...Please check your connection!
400
Wrong Access Key or Secret Key
Error with wrong access key or secret key
401
Server Error
Server error. Please try again after some time!
500
Parsing Error
Parsing error! Please try again later!
400
Failure Authentication
Authentication error!
401
*when you use the submission token method, you should catch the error by using the GET Job method 

Case	Error Message	Code
Live selfie*	`It is likely detect certain live selfie`	202
Spoof object*	`It is likely detect certain spoof object`	202
Poor image quality*	`It is likely detect poor quality image`	202
An object occluded the face*	`The face is most likely occluded`	202
No face is detected by the liveness*	`No face detected`	202
Low image quality image*	`It is likely detect poor quality image`
The selfie pose not frontal*	`the face is most likely over tilted, please ensure your face is straight facing the camera`	202
The face size under 200 x 200 px*	`face size is too small, please ensure the image complies with the requirement`	202
The liveneness score is on doubt (between 0.5 and 0.6)*	`It is likely detect doubt selfie`	202
Low image quality on live selfie*	`It is likely detect certain live selfie. WARNING : The image quality is low! The possibility of false prediction increased`	202
Low image quality on doubt area*	`It is likely detect doubt selfie. WARNING : The image quality is low! The possibility of false prediction increased`	202
Low image quality on spoof object*	`It is likely detect certain spoof object. WARNING : The image quality is low! The possibility of false prediction increased`	202
Face selfie is too small and blurry*	`Face is too small or blurry`	202
Account is suspended due to unpaid invoice billing	`Your account is suspended`	403
No availabel quota on prepaid account	`Insufficient quota!`	403
Timeout	`Connection TimeOut! Please check your internet connection.`	400
No connection	`Cannot connect to Internet...Please check your connection!`	400
Wrong Access Key or Secret Key	`Error with wrong access key or secret key`	401
Server Error	`Server error. Please try again after some time!`	500
Parsing Error	`Parsing error! Please try again later!`	400
Failure Authentication	`Authentication error!`	401

Last modified 6mo ago